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Small Format Project Manager

Job Summary

The Small Format Project Manager will work in the Online Division of The Bernard Group, Smartress.  This role is responsible for retaining existing customers by building long-term relationships to ensure attainment of company business goals. The ideal candidate will work unsupervised, make high level decisions independently, and solve problems effectively and creatively, including acquiring resources and coordinating the efforts of team members in order to deliver projects according to plan and within quality control standards.

Responsibilities and Duties

  • Work closely with sales teams to prepare quotes and create presentations
  • Acquire quotes for orders that do not fit the online print portal
  • Responsible for the entire order placement process
    • Create and submit Purchase Orders
    • Preflight orders and proof when necessary
    • Get sign-off approval on proofs
    • Update shipping & tracking information
    • Arrange outsourcing for orders that cannot be produced in house
  • Communicate customer needs to appropriate internal departments
  • Participate in daily production meetings and communicate job priorities effectively with department managers
  • Work closely with Account Managers and sales team to ensure clients needs are being met
  • Develop product and process solutions

Qualifications and Skills


  • College degree in marketing or comparative field

Experience and Skills

  • 3+ years in print field
  • Customer service skills required
  • Ability to manage multiple projects with high attention to detail and tight deadlines
  • Have a basic understanding of accounts payable/receivable
  • Computer proficiency
  • Working knowledge of Adobe applications
    • Illustrator, InDesign, Photoshop and Acrobat


  • Ability to multi-task
  • Must work well in a team setting and also have the ability to self prioritize
  • Work across multiple teams internally and externally

Benefits and Perks

  • We offer excellent pay and benefits including ownership in the Employee Stock Ownership Plan (ESOP), Medical, Dental, Vision, PTO, paid holidays, long term disability, short term disability, 401K plan with employer match, and more.
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