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Billing Processor

Job Summary

This role performs a variety of routine billing functions to ensure the proper preparation of accurate and timely bills to customers based on service contract terms and monthly purchases.

Responsibilities and Duties

  • Preparation of routine and new customer invoices, incorporating necessary billing adjustments and approvals; enters activity into the billing system.
  • Researches and resolves billing questions and discrepancies; works with customers and team leads to resolve issues
  • Reviews invoices for completeness and accuracy. May gather and summarize supplemental billing information to accommodate customer billing requirements.
  • Assists with sales commission calculations and sales activity reports
  • May complete customer set up in company billing system(s).
  • May have limited contact with customers to assist with researching billing questions and providing copies of the support documentation. 

Qualifications and Skills

Education, Experience and Credentials

  • Prior experience processing billings or other similar detailed accounting tasks
  • Experience in Pace or similar software programs helpful
  • Strong computer/software skills and very organized to process a significant volume of work

Knowledge, Skills and Abilities

  • Background in print industry helpful but not necessary
  • Strong background in Excel required
  • Experience working with Gmail and Google docs helpful

Benefits and Perks

  • We offer excellent pay and benefits including ownership in the Employee Stock Ownership Plan (ESOP), Medical, Dental, Vision, PTO, paid holidays, long term disability, short term disability, 401K plan with employer match, and more.
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